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Refund Policy


Requests for refunds must be received within 14 days from Receipt Date (30 days for international customers). Items purchased with Gift Certificates will receive a store credit.
 
Non-refundable items include:
  • Gift Certificates
  • Clearance Items
  • Applied Discounts
  • Custom Duties & Taxes
  • Shipping & Handling Fees
If product was purchased from our online store, please fill out an RMA (Return Merchandise Authorization) request form here:
 
 
If product was purchased from an outside Seidio partner, please contact your vendor for their return policy.
 
Product(s) must be in new condition and in original packaging with nothing missing. A 15%-25% restocking charge is applicable to any packages returned in less than new condition. It is the responsibility of the customer to send back the product(s) (at his/her expense) before the refund can be processed.

Please allow 7-14 business days after receiving your package for final processing of the RMA.
 
If you need to check the status of a previously filed RMA, or need to follow up on a reported shipping issue, please email us at rma@seidioonline.com. Please include your original RMA number in the subject line.